How selling to us works

We buy mail-in from anywhere in the country, whether or not you bought the metal from us. Your price is locked the moment you submit — from that point the market is our problem, not yours.

The five steps

1. Pick your items and lock your price. Online, any time, no phone call. Every offer is a published percentage of live spot, set per product. When you submit, that number stops moving.
2. We email your purchase order straight away, and your shipping label follows — prepaid, and insured for your full locked value. The label is free on offers of $1,000 or more; below that, $25 comes out of the payout.
3. Pack it to the instructions below and ship within two business days. The lock depends on it.
4. We verify on arrival. Every item is weighed, measured and tested.
5. You get paid in three to five business days by ACH or check. Georgia law requires a short hold on public purchases; that wait is already inside the three-to-five window, not added to it.

What we can buy — and what we can’t

Four hard requirements. An item that fails one of these gets sent back at our cost, so it is worth two minutes with a magnifier before you pack:

• Weight and purity must be stamped on the item itself. This is the single most common reason a package goes home unsold. A round that just says “one ounce” without a purity, or a bar with the numbers worn off, cannot be bought.
• Bars need a refiner’s name or hallmark. Unmarked poured bars have to be assayed destructively, and we don’t buy them.
• Bars stay in their assay card. Don’t cut them out. We test straight through the packaging, and a bar with a broken assay is worth less than one still sealed.
• Junk silver needs legible pre-1965 dates. These coins circulated, so some are worn flat. If we can’t read the date, we can’t price it as silver.

Sort by type before you ship. A tube of Silver Eagles mixed in with generic rounds is priced as generic rounds, because that is all we can safely assume on arrival. Separating them takes you a minute and is usually worth several dollars an ounce.

Condition is priced, not refused. We buy toned, scratched and circulated metal every week. It simply sits in a lower tier than brilliant uncirculated. Flag it when you submit and there are no surprises on either side.

How to pack it

What you need: a new, unused, unmarked box; packing paper; strong tape; and your purchase order. Skip the packing peanuts entirely, and don’t rely on bubble wrap for anything heavy — it pops under the weight of silver and leaves the contents loose.

1. Photograph everything laid out, before it goes in the box. This protects you, and it settles any question about what shipped.
2. Tape tubes shut and fill the headspace. Eagles, Maples and Britannias all leave room to rattle even in a full tube. A scrap of paper or two cotton balls stops the coins knocking against each other for 800 miles.
3. Bag anything loose. Junk silver goes in a bag or a small box — never loose in the carton, where it works into the corners and gets missed.
4. Wrap gold, platinum and palladium individually. 24-karat coins are genuinely soft; Maple Leafs in particular scratch against each other.
5. Put small lots in a small inner box before they go in the shipping carton.
6. Fill every void with paper. Anything that can move will move.
7. Double-box anything over five pounds. Silver is dense, and single-wall cartons fail at the corners.
8. Include your purchase order so we can match the package to your locked price the moment it lands.
9. Tape every seam and edge, not just the flap. Open seams let water in and let coins out.
10. Shake it. If you hear anything at all, open it up and add more paper.
11. Run clear tape over the shipping label so it can’t be scuffed unreadable in transit.

Shipping and insurance

Use the label we send you. It is insured for your full locked value, and that coverage is conditional on the packing rules above — which is the real reason they are written out in this much detail.

If you would rather use your own carrier, send it USPS Registered Mail, insured for the full value. Not UPS, and not FedEx: both exempt precious metals from their standard coverage, so a normal insured label from either is worth nothing on a box of coins. Email us the tracking number the day you ship.

Getting paid

If what arrives doesn’t match what you locked — a different coin, a short count, an unstamped round — we stop and call you before we do anything. We re-quote the items that differ, you accept or decline, and anything you decline goes back to you insured at our expense. We never quietly reprice a package and send you less than you agreed to.

If you change your mind

A locked sell price is a commitment on both sides, and it carries the same market exposure in reverse as a locked buy price. What happens if a shipment never arrives is set out in the Price Lock & Market Loss Policy.